Retail & Hospitality
Industry Accelerators | Tourism
A Digital Tourism Strategy for Scotland
Empowering the Retail and Hospitality Industry with Digital Platforms.
In an era where technology reshapes how we shop, dine, and connect, retail and hospitality businesses stand at a pivotal crossroads.
The rapid rise of digital solutions—from AI-powered customer insights to seamless omnichannel experiences—has transformed traditional operations, offering unprecedented opportunities to enhance efficiency, personalize engagement, and drive growth.
Marketing and Customer Engagement
A digital loyalty scheme is an innovative way for small businesses to engage with their customers and incentivize repeat purchases. By implementing a digital loyalty program, businesses can enhance customer loyalty, increase customer retention, and drive sales.
Staff and Operations Platform
Digital Workplace solutions are especially relevant to and potent for retail and hospitality businesses.
Whether you're a small business owner or a global enterprise leader, we'll guide you through leveraging technology to meet evolving consumer expectations, streamline operations, and thrive in a competitive market.
Executive Summary
An overview of this accelerator, showcasing the participating vendor partners and key product categories.
Business Plan
The detailed GTM strategy, covering market research, customer segments and marketing campaigns plan.
Industry Insights
Best Practices and Technology Solutions for Implementing High Performance Channel Selling.
Read the Scaling Sales series.
By automating review responses and capturing guest data through branded WiFi, Edinburgh-based Montpeliers reduced operational time on feedback management, achieved a 39% customer return rate.
Learn why focusing on individual partner sellers—not just partner organizations—is the key to driving sustainable revenue growth.
RevOps aligns sales, marketing, and customer success teams to optimize revenue generation and enhance customer experiences.